At Ruesch Concrete Coatings, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, request a quote, or engage our services.
1. Information We Collect
We collect information that you voluntarily provide to us when expressing an interest in obtaining information about our concrete coating services, requesting an estimate, or booking a project. This includes:
- Contact Information: Name, billing address, physical installation address, email address, and phone number.
- Project Details: Dimensions, condition, and photos of your garage, patio, commercial space, or concrete surface.
- Financial Information: Payment details collected via our secure invoicing system to process deposits and final payments.
2. How We Use Your Information
We use the information we collect for everyday business purposes, including to:
- Generate accurate project quotes and estimates.
- Schedule, manage, and complete your floor coating installation.
- Process payments, issue invoices, and send receipts.
- Communicate with you regarding updates, scheduling shifts, or questions about your project.
- Send occasional marketing promotions (such as seasonal booking discounts), which you can opt out of at any time.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We only share your data with trusted third-party service providers necessary to run our business, such as:
- Payment processors to securely handle invoice payments.
- Customer relationship management (CRM) software to track scheduling and project details.
- Subcontractors or field technicians directly involved in executing your specific installation.
We may also disclose your information if required by law, such as to comply with a subpoena or similar legal process.
4. Data Security
We implement a variety of industry-standard security measures to maintain the safety of your personal information when you submit a request, make a payment, or review an invoice. Your financial transactions are processed through secure, encrypted payment gateways.
5. Your Rights and Choices
You have the right to review, update, or request the deletion of the personal information we have on file for you. If you wish to correct your details or opt out of future communications, please contact us directly using the information provided below.
6. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at: